Name: FIVN CEO on Earnings, Using A.I. in Virtual Contact Centers
Uploaded: 2025-02-21T21:51:27.861-06:00
Duration: 8 min 50 s
Description: Combining customer service and A.I. is something Five9 (FIVN) does to improve customer relations and help companies drive profits higher. CEO Mike Burkland says his company saw success of that in its latest earnings. He joins Caroline Woods to discuss the numbers and talk about the ways Five9 uses A.I. technology in its services.

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Combining customer service and A.I. is something Five9 (FIVN) does to improve customer relations and help companies drive profits higher. CEO Mike Burkland says his company saw success of that in its latest earnings. He joins Caroline Woods to discuss the numbers and talk about the ways Five9 uses A.I. technology in its services.

FIVN CEO on Earnings, Using A.I. in Virtual Contact Centers

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