Generative A.I. will force a refactor of customer service for of-the-moment apps like Siri, Alexa, and ChatGPT, notes Mark Rolston. He discusses tech expectations for 2024, as well as how generative A.I. will change user experiences and shake up businesses. He talks about the increased importance of the camera phone in everyday life. He also looks at the ways A.I. will change the functionality of service apps. He also highlights the role of A.I. in making technology more conversational. Tune in to find out more about the stock market today.