Salesforce (CRM) shares are down following an upgrade at Guggenheim. Rachel Dashiell points to a strong downtrend thus far in 2025, and says the $230 level will be a key focal point for investors looking for support. On a longer-term 5-year chart, Rachel notes a significant move off of CRM's 2022-lows but again highlights the $230 level as a historical testing point for this stock.