HomeIndustriesRetailReturn Fraud in Retail Costing Companies Billions Each Year

Return Fraud in Retail Costing Companies Billions Each Year

Gaurav Saran, CEO of ReverseLogix, discusses the logistics of retail returns in the e-commerce world. He says returns have spiked since online shopping took off, with the value of returns across the globe last year hitting over $1T, with $685B from the U.S. alone. He also claims over 15% of returns are impacted by fraud, and it’s costing companies over a hundred billion every year. He also talks about using AI to help sort through these logistics.

Morning Trade Live

13 May 2025

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