Name: Nice (NICE) CEO on Supporting AI Platforms for DIS, CVS & More
Uploaded: 2025-05-16T16:38:23.474-05:00
Duration: 7 min 33 s

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Scott Russell, CEO of Nice (NICE), says AI is driving his business right now. However, he emphasizes that a human touch is still needed, especially in customer service. “We deliver to the biggest and most important companies” – including CVS, DIS and more. Helping them automate business and retain customers is Nice’s bailiwick. 85% of their market is in the U.S. “We want to be able to do more in self-service,” he adds, and discusses why agentic AI is “critical” to their future strategy.

Nice (NICE) CEO on Supporting AI Platforms for DIS, CVS & More

Expert commentary about top moving stocks, sectors, and commodities, along with CEO and analyst interviews.